Visit the main Citizens Advice Website

Citizens Advice continues to provide support to people in Dorset who need advice in these difficult times.

Free, independent and confidential advice and information whatever your question. We offer a full range of advice including help with:

  • Benefits entitlement and claims
  • Debt management and budgeting
  • Employment advice including Statutory Sick Pay and rights when laid off work
  • Advice for the self employed

We are open to help by phone or by email:

Dorset Adviceline Freephone 0800 144 8848
Textphone 0800 144 8884

Direct Email/Website Contact Page:

Central (North Dorset, Sherborne, Dorchester & Weymouth & Portland):
East Dorset:

Citizens Advice in Dorset (CAiD) is a consortium of the four Local Citizens Advice based in the Dorset Council area. Its aim is to ensure that the people of Dorset have access to the best possible advice services by promoting the work of Citizens Advice, and by supporting the development and growth of the service.

In 2018/19 the Citizens Advice service in the Dorset Council area helped 15,661 clients deal with 51,232 issues. We helped our clients achieve £8.23million in financial gains. 48% of our clients identified as having a long term health condition or a disability.

If you would like advice use the map below to find help which is local to you or use the advice page.

If you would like to contact the Consortium use the contact page to get in touch.